Broadband high speed Internet service, DSL providers, cable Internet nationwide
Broadband National is the leading comparative shopping service for broadband services and products to Consumers and Businesses nationwide.
Broadband National’s proprietary software - the Integrated Broadband Information System (“IBIS 3.0”) - enables customers to make objective comparisons and get the best deals on High Speed Internet, Cable and Digital Phone service for their geographic area.
Some of the premier brands we represent include: Time Warner Cable, Comcast, Cablevision, Charter Communications, Verizon Online DSL, AT&T Yahoo!, Qwest, and HughesNet Satellite High Speed Internet - among dozens of other regional providers.
Customer Benefits for shopping on Broadband National:
• Free service availability check for up to 50 providers from a single source
• Quick and easy online ordering interface
• Up to date info on the cheapest broadband deals on the Internet
•Exclusive incentives to shopper from Broadband National such as: Cash Back Rebates, Free Modem and Router Bundles, and Free music and video downloads.
Service Overview
Broadband National Inc. is a full-service provider of broadband services. The Company uses its proprietary Integrated Broadband Information System (IBIS) to enable businesses and consumers to quickly evaluate broadband solutions and pricing from more than 40 different suppliers nationwide. Broadband services include DSL, Cable Internet, Voice over IP (VoIP), bundled voice and data, and leased-lines (T-1 and fractional T-1).
Broadband National Inc.’s IBIS system is integrated with its suppliers, providing end-users with a single location (www.broadbandnational.com) to evaluate the broadband offerings of multiple suppliers. The Company also offers free, unbiased consulting services to help end-users evaluate the disparate services.
Businesses with 1 to 15,000 locations can identify solutions almost instantaneously, with guaranteed best pricing. The IBIS system enables Broadband National Inc. to serve as a single source for service selection, contract negotiation, order processing and provision management providing businesses with significant savings in labor costs and monthly telecom expenses – a 34 percent cost savings on average. Consumers also benefit from Broadband National Inc.’s simple ordering process.
Broadband National Inc.’s pre-negotiated pricing with suppliers guarantees that end-users receive the lowest possible price for broadband services. A sample of suppliers that are integrated with IBIS includes XO Communications, Comcast, ITC DeltaCom, Covad, SpeakEasy, Nuvox and Savvis.
Broadband National Inc. has sold more than 30,000 circuits for its suppliers, generating several million dollars in annual revenue for those suppliers. As an indirect sales channel, Broadband National Inc. receives a percentage of the revenue it generates for each supplier. Revenue from suppliers is recurring and is paid to Broadband National Inc. on a monthly basis for one to five years – depending upon the length of the end-user contract.
In addition to thousands of residential customers, end-users include hundreds of business customers in the retailing, financial services and education markets, such as Starbucks, the U.S. Postal Service, Cole Haan, Northrop Grumman and the University of Oklahoma.
IBIS – The Technology Behind the Solution
Broadband National Inc.’s service is powered by IBIS, which combines an extensive national database with the offerings of local, regional and national broadband suppliers. The unprecedented IBIS database includes more than 100 million business and residential records – each pre-qualified for availability of broadband services and pricing options from each Broadband National Inc. supplier. IBIS is the only national system that has aggregated the disparate broadband offerings into one location. The IBIS system is the broadband industry’s equivalent of the travel industry’s Sabre system.
Equipment and Accessories
Broadband National Inc. makes it easy to be your one-stop shop for all of your broadband and high speed Internet needs. Now, with the launch of stuff.broadbandnational.com, our Broadband Solution Finder and Super Store, you can find all of the accessories you need to make the most of your high speed Internet connection. From sharing your connection with several computers throughout the house with our wireless home networking products to streaming music and video from your PC to your TV/Stereo, we have it all. Please visit us at stuff.broadbandnational.com to get great deals on products and accessories to make the most from your broadband connection.
GoldSeal Program Offers Revenue Opportunity to Businesses
Broadband National Inc. also outsources its IBIS system through its GoldSeal private-label program. GoldSeal allows businesses to create a broadband solution for their own customer base – using a web site and call center that reflects their corporate brand. Examples of businesses that can benefit from GoldSeal include large Internet Service Providers (ISPs), Application Service Providers (ASPs), Wireless Fidelity (WiFi) providers and online retailers of wireless devices and computer products – all of which have customers with a high demand for broadband services.
GoldSeal offers a significant opportunity for businesses – some of which are Broadband National Inc.’s customers – to utilize IBIS to generate new revenue and also reduce their frustration by solving the cumbersome logistics of broadband deployment.
Company Facts
Broadband National Inc., founded in 2002, employs 30 professionals from its headquarters in Vero Beach, Florida and sales offices in Orlando and Dallas. Broadband National Inc.’s current generation of service, powered by IBIS, was launched in February 2003 and has since produced millions of dollars in contracted revenue.
In May 2004, the Company raised its first round of Series A financing from a select group of private investors. These investors will benefit Broadband National Inc. through their experience in the telecom industry, their partnerships with venture capital and private equity firms, and their board seats on companies that may prove to be strategically important for the Company.
The Company’s leadership team has a wealth of telecom, sales, marketing and finance experience. Vinny Olmstead is President with significant telecom, corporate development and mergers & acquisition (M&A) experience; Founder AJ Koontz is Executive Vice President, Sales and has sold broadband solutions for 12 years; Mark Weibel is Vice President, Marketing and has 15 years of traditional and online marketing experience; and Greg Miller is CIO with more than 25 years experience with companies such as Radio Shack and DIRECTV.
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HughesNet Satellite High Speed Internet
HughesNet (formerly DirecWay) is the current brand name of the one-way and two-way satellite broadband Internet technology and service in U.S. and Europe owned by Hughes Network Systems. The service was originally called DirecPC and was only available as a one-way satellite Internet option, as uploading was accomplished with a dial-up modem connection. The original consumer DirecPC service launched in October 1996.
Technology
HughesNet offers Internet service delivered via satellite. The current system is a VSAT platform for two-way Internet service via satellite. In the past, DirecWay (and the former DirecPC) used a conventional dial-up modem for the return (upload) path. HughesNet uses conventional Ku-band satellites on a variety of geosynchronous satellites.
The HughesNet satellite Internet system uses FSS-type Ku band satellites for transmission of data from the HughesNet network operations center's Internet connection to its customers' personal computers. In contrast, competitor WildBlue uses Ka band transmission.
Equipment
HughesNet systems employ a fixed-mount 0.75 meter dish attached to a pole or building. Some extreme northern locations require a larger 1 meter dish to ensure adequate signal strength.
At the customer's computer, the DW3000 USB modem were used with one-way setups, while DW4000 USB were used on two-way customers' systems. The DW6000 and DW7000 modems are newer products that have several major improvements over the older DW4000, including automatic software upgrades over the network, a smaller box, an Ethernet connection in addition to a USB interface, as well as rudimentary IP routing as a basic firewall. In the DW6000/DW7000 modems, all system functions are controlled via web applications, so that any connected computer with a web browser can use the HughesNet system, regardless of what operating system is used.
HughesNet is also in fairly widespread use among RVers, because it offers a near-broadband connection to the Internet from almost anywhere in the US, including remote areas where no other method (e.g., cell phone) is feasible. There are two ways of using HughesNet in mobile applications, both employing the same 0.75 meter dish, LNB, and modem used in fixed installations.
1. MotoSAT offers an automatically-aimed antenna that's mounted on the roof of a trailer or motorhome, at an installed cost of about $5,000-$6,000. Setup is simple: once activated, the dish locates the satellite on its own, and is typically online within five minutes or so. The MotoSAT mobile system is officially sanctioned by HughesNet.
2. Several vendors offer tripod-mounted, manually-aimed portable systems for $1,200-$1,700. The dish is mounted on a large portable tripod, and must be aimed by hand each time it's set up at a new location. An experienced user can be online within 20-30 minutes of arriving at a campground. Most tripod-mount systems use adapted surveyors' tripods, but Dustyfoot (probably the largest vendor of these systems) uses a specially designed tripod that's more rigid and more durable.
HughesNet does not officially support the use of tripod-mount systems, but they have done nothing to discourage their sale, and thousands are in daily use[citation needed]. Although technical support is not available from HughesNet, resellers provide support, and the DatastormUsers website hosts an active community of users who also provide support.
HughesNet sales associates claim there is an FCC requirement to be "2-way microwave transmission" certified to install a 2-way satellite setup. This is true, but not actively enforced. The FCC recommends that you become trained in the proper methods of pointing a 2-way dish under 2 watts. Above that, you need a license to operate 2-way satellite. HughesNet systems are typically 1 watt, however some are 2 watts or 4 watts depending upon the upstream maximum data rate and class of service.
Name change
On March 27, 2006, DirecWay officially changed its name to HughesNet. The previous DirecWay name was fully retired on April 22, 2006.
Criticisms
Network latency
All satellite Internet providers have been criticized for their high network latency, which makes the service unusable for many applications. A prominent example is network gaming. Multiple players connect their gaming consoles or personal computers to the Internet and participate in an online game (e.g. Counter-Strike or MGS Portable Ops) to compete against each other. The communication and synchronization between each player is highly important. These games require the possibility of reacting quickly to events occurring in the game (for example, attacking an opponent). With a latency of 1.5+ (increases as bandwidth is used) seconds, normal gameplay is seriously affected, and makes gameplay almost impossible or very annoying. Other applications such as instant messaging, Voice over IP or video conferencing also suffer due to the increased latency. Such applications typically require a near-realtime performance (with the exception of instant messaging) to provide a minimal quality of service and facilitate natural communication. Further effects of network latency include an overall reduction in throughput and reliability. However, general web browsing or e-mail applications remain largely unaffected.
Fair Access Policy
The Fair Access Policy (FAP) is outlined in the HughesNet Terms and Conditions. The FAP is a policy that limits the total amount of data that can be downloaded by a user within an allotted amount of time. The most basic HughesNet plan allows users to download 200 megabytes during a "typical day", or about 24 hours, before the throughput is limited to significantly less than 56k dial-up modem speeds for a period of 24 hours upon the condition that "bandwidth intensive activities are minimized". If not, the throughput can continue to be limited beyond 24 hours. While a user's usage can be checked, the information is not timely, not showing any information on the amount of usage for the most recent two hours. No warning is given that a user's throughput is about to be limited when the 200 megabyte limit is about to be reached. The terms of the Fair Access Policy are subject to change at any time at the discretion of HughesNet. According to HughesNet, the download/upload limit is based on a virtual "bucket" containing 200mb that gets used up by downloads and uploads. Once the "bucket" is emptied, it is removed for approximately 24 hours, leaving the user with a download speed of roughly 7-12k for the duration. (This speed rating comes from user measurements, as HughesNet now refuses to disclose any rates after violating the FAP.) Downloads and uploads are not currently monitored between 3am - 6am EST.
Price
Satellite Internet can be more costly when compared to other forms of Internet access. For the "HughesNet Home" 700/128 kbit/s plan described above, installation is $399.98 up front, and basic service is $59.99 monthly (as of August 2007). An upgraded service with higher bandwidth is available for $69.99 monthly. Customers are required to pay for parts and installation.[1] Mobile systems are even more expensive, ranging from $1,200 to $6,000 in equipment costs.
Weather
HughesNet uses Ku-band frequencies, which experience significant signal degradation during very heavy rain. This rain fade can cause degraded performance and outages in the HughesNet service. This is similar to outages suffered by DirecTV satellite television service which also operates on Ku-band frequencies, though it is not as severe as those systems that use the Ka-band such as WildBlue.
Commercials
Throughout its history, HughesNet has run a series of television commercials featuring actress Margaret Easley. Each time the name of the service has changed, a new commercial has been filmed. The central message of each commercial is fairly consistent, stating to viewers that anyone in the continental United States can have Internet access and "all you need is a clear view of the southern sky." Most of the commercials are 60 seconds in length, but there have also been 30-second variants as well as 30-minute infomercial-length variants which are broadcast both on normal DirecTV channels as well as on DirecTV channel 227, a channel that DirecTV uses solely for its own infomercials.
One of the commercials had a demonstration of the service with web pages moving very fast, but if one looked at the program bar of IE, "Microsoft Internet Explorer - Working Offline" - which meant that they weren't connected to the Internet when loading the pages. As of May 2006, an older DirecWay commercial is hosted and viewable on Margaret Easley's website.
Satellite Transponder Footprints
HughesNet is available in north and south america. There is a north american footprint that implies in order to use Hughesnet in Brazil you will have to connect through a different antenna on the satellite.
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WildBlue Satellite Speed Internet - Broadband National - To Order CALL 1-800-657-9614
WildBlue offers high-speed internet access via satellite to almost every corner of the United States. Imagine “always on,” lightning fast connections to the internet. No more dialing in; no more delays; no more wondering if high speed internet will arrive in your town. Get connected the way you’ve always wanted to: FAST!
WildBlue Communications, Inc. is a corporation based in Greenwood Village, Colorado. The company offers satellite broadband Internet services to both home and business customers. WildBlue is one of the newer satellite Internet services, having begun operating in June 2005.
After nationwide beta testing, the first residential retail customers had WildBlue service installed at their home in June 2005. During the summer of 2005 a dealer network was established to provide installation and customer service to clients throughout the 48 contiguous United States.
WildBlue claims superior performance both in terms of upload and download speed through its use of newer satellite technology. Specifically, WildBlue uses the Ka band instead of the Ku band used by established competitors. For improved performance, it covers the U.S. and most of populated Canada with many "spot beams" instead of a single, broad beam covering the entire market. It has adopted DOCSIS technology to reduce costs while maintaining quality of service.
The maximum advertised transmission speed with the premium subscription is 1.5 megabits per second download and 256 kilobits per second upload. The satellite equipment costs approximately US$299, exclusive of the mandatory professional installation service.
Satellites
WildBlue uses the Ka-band exclusively for both the receiving end and the return path on two satellites using VSAT technology.
Anik-F2
This Telesat Canada-owned Boeing 702 Anik-F2 satellite has a Ka-band payload designed for and leased by WildBlue. It has four spot beams for a total of 38 transponders in the Ka-band. It also has C-band and Ku-band payloads for other customers. It is located at the 111.1° W, geostationary orbit slot.
WildBlue-1
WildBlue-1 is a purpose-built satellite built for use by the WildBlue service exclusively. It has 35 spot beams in the Ka-band. WildBlue-1, was launched on December 8, 2006 at 22:07 GMT aboard an Arianespace Ariane 5. WildBlue-1 is an LS-1300 was built by Space Systems/Loral and occupies the 111.0° W slot. WildBlue-1 is effectively co-located with Anik-F2, thus increasing service capacity without requiring customers to re-aim satellite antennas.
WildBlue-2
WildBlue-2 was cancelled before it was built.
Equipment
WildBlue uses a 28 × 26 in (508 × 660 mm) mini-dish and external satellite modem to bring their service to subscribers nearly anywhere in the 48 contiguous states. The modem connects to a PC's or Apple Macintosh's network card via 10BASE-T (RJ-45) cables, much in the way a cable or DSL modem would. The modem updates its firmware automatically.
Competitors
WildBlue competes with satellite Internet service providers Starband and Hughesnet. WildBlue distinguishes itself by exclusively using the Ka-band and a comparatively large amount of regionalized, high-power spot beams which both transmit and receive to more customers by re-using the same frequency ranges in different geographic regions.
Real-time interactive applications sometimes perform poorly through WildBlue internet connections (or any satellite connection) because of the actual distance of 23,000 miles resulting in a .12 second latency between satellite and ground stations. Other internet applications go unhindered by this detail.
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Time Warner Cable - The power of you
Time Warner Cable (NYSE: TWC) is an American national cable television company that operates in 27 states and has 31 operating divisions. Its corporate headquarters are located in Stamford, Connecticut, and has other corporate offices in Charlotte, North Carolina; Herndon, Virginia; and Denver, Colorado. Time Warner owns a majority of voting shares in the company, thus controlling it.
History
Time Warner Cable was formed in 1989 through the merger of Time Inc.'s cable television company, American Television and Communications Corp., and Warner Cable, a division of Warner Communications. It also includes the remnants of the defunct QUBE interactive TV service. In 1995, the company launched the Southern Tier On-Line Community, a cable modem service now known as Road Runner.
Acquisition of Adelphia
On July 31, 2006, Time Warner Cable and Comcast completed a deal to purchase practically all of Adelphia's assets for $17 billion. Time Warner Cable will gain 3.3 million of Adelphia's subscribers, a 29 percent increase, while Comcast will gain almost 1.7 million subscribers. Time Warner Inc. is giving Adelphia stockholders 16% stock of Time Warner Cable, and Adelphia is required to sell at least one-third of the Time Warner Cable stock it received within three months of the offering. This action took the company public effective February 13, 2007, and the company began trading on the New York Stock Exchange on March 1, 2007.
In addition to Adelphia's coverage being divided up, Time Warner Cable and Comcast have also agreed to exchange some of their own subscribers in order to consolidate key regions. An example of this is the Los Angeles market, which was mostly covered by Comcast and Adelphia, is now under Time Warner Cable. Philadelphia, previously was split between Time Warner and Comcast, with the majority of cable subscribers belonging to Comcast. During the first quarter of 2007, any Time Warner subscribers in Philadelphia will be switched to Comcast. Similarly, the Houston area, which was under Time Warner, will be under Comcast [4]. The change in the Houston market needed FCC approval as of January 2007. The change in management occurred in February 2007. Comcast officially runs the Houston market as of June 2007
On December 6 2006, Time Warner Cable executives announced to employees that it will close the Advanced Products Customer Care (APCC) center in Coudersport, PA. This close came on February 5, 2007. The APCC was acquired in the Adelphia purchase and employed 500 people.
Advance/Newhouse and Time Warner
Some of the regional cable system clusters operated by Time Warner Cable are owned by the Time Warner Entertainment - Advance/Newhouse Partnership (TWEAN). In 2002, Advance/Newhouse Communications, unhappy with some of the operating policies of Time Warner Cable in the AOL Time Warner era, forced a restructuring of the TWEAN partnership such that Advance/Newhouse would actively manage and operate a portion of the jointly owned cable systems equal to their percentage of equity. Under this arrangement, Advance/Newhouse enjoys the proceeds of their actively managed systems rather than simply a percentage of the partnerships total earnings. The majority of the affected systems are in the Tampa and Orlando markets under the Bright House Networks brand.
The value of this deal is that it allows Advance/Newhouse to more directly control their cable investments without having to completely unravel the TWEAN partnership, which does bring some benefits via Time Warner's development and purchasing clout.
Sprint Nextel Venture
In late 2005, TWC and several other cable companies formed a venture with Sprint Nextel. This caused TWC customers to receive a full suite of products, linking in-home and out-of-home entertainment, information, and communications services. All of this was included in the new "Triple Play On The Go", similar to the Triple Play but an addition of new services through Sprint Nextel.
Start Over
Start Over allows customers to jump to the beginning of a program in progress without any preplanning or in-home recording devices and is available to digital cable subscribers at no additional charge. It was first launched to customers in South Carolina in November 2005.
Carriage controversies
Local stations
* On December 31, 2006 Time Warner was scheduled to drop stations owned by the Sinclair Broadcast Group in markets TWC inherited from Adelphia. Examples of such stations are WVAH and WCHS in Charleston, West Virginia. TWC eventually came to an agreement to extend the carriage.
* On December 15, 2006, KAYU-TV, the Fox affiliate serving eastern Washington and the Idaho panhandle, was pulled from TWC subscribers in those areas. The reason given was that KAYU had not been "negotiating in good faith" for permission to carry the channel; KAYU pulled its own signal and wants reverse compensation for its carriage. Time Warner fears that such an agreement will result in higher cable bills for its subscribers. Station officials are providing free rabbit-ear antennas to access the signal.
* On October 15, 2006, just hours before TWC was to drop WSAZ-TV in Huntington, West Virginia, station management and TWC came to an agreement. The key was that TWC agreed to add the new MyNetworkTV affiliate, which WSAZ carries on a digital subchannel. If no agreement was reached, WSAZ, the local NBC affiliate, would have been dropped on December 8.
* On October 4, 2006, TWC reached a new carriage agreement with Fox Television Stations Group-owned stations KDFW and KDFI, respective affiliates of FOX and MyNetworkTV in the Dallas/Fort Worth Metroplex. Before that, a message was scrolling on a leased access channel saying, "Please be advised that pending progress of ongoing negotiations, Time Warner may be forced to discontinue carriage of KDFW and KDFI. While we remain hopeful that further negotiations are being made to keep KDFW and KDFI programming in the lineup, we're letting customers know in advance of this issue." Had the stations been pulled as threatened, most Dallas Cowboys games would have been unavailable to TWC subscribers.
* When The CW (which is half-owned by Time Warner) launched on September 18, 2006, a number of TWC systems did not carry the digital subchannels that the CW uses as affiliates in some areas. Among the stations whose subchannels are not carried on TWC are WCBD (DT2), Charleston, South Carolina; KVIA (DT2), El Paso, Texas; WLIO (DT2), Lima, Ohio; and KESQ (DT2), Palm Springs, California.
* On May 12, 2000, ABC network owned and operated stations were unavailable to TWC subscribers for 19 hours. The pullout, in a middle of a "sweeps" period, came because TWC could not agree with ABC's parent company, the Walt Disney Company, on whether to carry some specialty channels, like ESPN Classic and SoapNet. Those tuning in to stations like WABC in New York City or KABC in Los Angeles instead saw this static message, "Disney is taking ABC away from you." Thousands of people bought antennas from Radio Shack and other stores to view ABC programs, and KABC-AM in L.A. carried the audio feed of Who Wants to Be a Millionaire, then the network's highest-rated program. Amidst huge public outcry, and threats of Congressional action, TWC and ABC reached a new deal to put the ABC stations back on the systems.
Cable/on demand channels
* On August 1, 2006, Time Warner Cable removed the NFL Network from its lineup in areas it gained from its deal with Comcast to jointly purchase bankrupt cable company Adelphia's assets and to swap certain areas it served with areas Comcast served. Adelphia and Comcast had both carried the National Football League's 24-hour network on a digital tier, however, Time Warner Cable claims that the NFL now insists on making it into a premium channel on its systems. As a result, NFL Network lost millions of cable households just as it is beginning a new contract to air eight regular-season games a year. On August 3, 2006, the FCC ordered Time Warner Cable to reinstate the NFL Network on those systems from which it had removed the channel, upholding the complaint that they had failed to comply with the required 30 day notice period required to be given to customers, before removing a channel. After considering its options, Time Warner Cable restored the channel at midnight on August 4, 2006, with an onscreen notice warning the viewers the channel would be removed in 30 days. Time Warner Cable issued a petition to the FCC in an attempt to reverse the decision citing "severe, immediate and irreparable harm" to Time Warner Cable and its customers, and threatening legal action if the FCC did not reach a decision by 10am on August 7, 2006. On that day, the FCC responded to Time Warner Cable's petition by upholding the Commission's initial ruling that the NFL Network remain on the air for the required period. After two extensions of the deadline, TWC finally pulled the plug on September 15, 2006. "We will continue to negotiate and remain hopeful that an agreement will be reached that is beneficial to all", the network said in a statement that flashed on the screen in place of NFL Network. TWC did agree to carry a free preview from December 24 to December 30, primarily so that local viewers could watch the Rutgers Scarlet Knights play in the Texas Bowl, but no longterm agreement has been reached.
* On November 1, 2006, Starz! On Demand became available to some TWC subscribers. This came as a result of settlement of a long running dispute over its carriage. Starz! required this to be free to their subscribers, however, Time Warner Cable insisted on packaging all Premium On Demand channels in a separate tier which would require an additional monthly fee for Starz subscribers. The channel is still not available in the "Capital Region" around Albany, New York, among other places.
* In another on-demand development, TWC had to modify "Dodgers on Demand", a joint venture with the Los Angeles Dodgers, on its systems in the Los Angeles area. In September of 2006, Major League Baseball ordered TWC to remove the service, saying that MLB Advanced Media has rights to all interactive content taken from its games. TWC and the Dodgers responded by removing most highlights, excluding those from the team's 2006 Division Series loss to the New York Mets, which came from a newscast on KCBS.
Channels
* Free On Demand - free on demand programming.
* Multichannel Premiums - 38 channels, includes HBO, Cinemax, Showtime, TMC, Starz, and Encore
o Premiums On Demand - on-demand programming from HBO, Cinemax, Showtime, and TMC
* Sports inDemand
o NBA League Pass - sports (basketball) package.
o NHL Center Ice - sports (hockey) package.
o MLS Direct Kick - sports (soccer) package.
o ESPN Full Court - sports package
o ESPN GamePlan - sports package (only available in certain markets)
* HDTV
o HDXtra - HDTV package
* International Programming - international channels
* DTV en Español - DTV in Spanish
Cable Clusters
Info as of 12/31/05. More than 75% of the company's customers are in systems of 300,000 subscribers or more.
These numbers do not reflect the addition of 3.5 million Adelphia customers as of August 1, 2006.
* Alabama Cluster
o Alabama - Dothan
* California Cluster (700,000 customers)
o California - Desert Cities, Los Angeles, San Diego
* The Carolinas Cluster (1.763 million customers)
o North Carolina - Charlotte, Raleigh, Greensboro, and Wilmington
o South Carolina - Columbia, Florence, Summerville, and Myrtle Beach.
* Florida Cluster
o Florida - Lake City/Live Oak (Merging with Comcast) and St. Augustine/Palatka
* Hawaii Cluster (401,000 customers) (Operating as Oceanic Time Warner Cable)
o Hawaii - Hawaii, Kauai, Lanai, Maui, Molokai, Oahu.
* Louisiana Cluster
o Louisiana - Monroe, Shreveport (trading with Comcast for the Dallas market area.
* Mississippi Cluster
o Mississippi - Jackson
* New England Cluster
o Maine - Portland
o New Hampshire - Berlin, Keene
* New York Cluster
o New Jersey - Bergen County, Hudson County
o New York - Albany, Binghamton, Buffalo, Delaware County, Greene County, Mount Vernon, New York City (Manhattan, Queens, Staten Island, most of western Brooklyn), Orange County, Poughkeepsie, Rochester, Sullivan County, Syracuse, Ulster County
o Massachusetts - Pittsfield, Orange, Athol
o Pennsylvania - West Philadelphia, Erie County
* Ohio Cluster (1.476 million customers)
o Ohio - Akron, Cincinnati, Cleveland, Columbus, Dayton, and Youngstown.
* Oklahoma Cluster
o Pryor
* Texas Cluster (2,076,000)
o Texas - Austin, Beaumont/Port Arthur, Corpus Christi, Dallas (Beginning Late 2006 from Comcast), El Paso, Harlingen, Killeen/Temple, Laredo, Rio Grande Valley, San Antonio, Waco, and Wichita Falls
* West Virginia Cluster
o West Virginia - Clarksburg
* Wisconsin Cluster (566,000 customers)
o Wisconsin - Green Bay and Milwaukee
Divisions
Time Warner Cable's 55 Divisions, from Time Warner's 2006 Corporate Profile and from official website.
* Oceanic Time Warner Cable (Hawaii)
* Time Warner Cable Alabama
* Time Warner Cable Albany
* Time Warner Cable Austin
* Time Warner Cable Barstow
* Time Warner Cable Binghamton
* Time Warner Cable Buffalo/Niagara
* Time Warner Cable Charlotte
* Time Warner Cable Cincinnati +
* Time Warner Cable Clarksburg
* Time Warner Cable Dayton/Miami Valley +
* Time Warner Cable Desert Cities
* Time Warner Cable Eastern Carolina (Wilmington)
* Time Warner Cable Erie
* Time Warner Cable Fort Benning
* Time Warner Cable Greensboro
* Time Warner Cable Hudson Valley
* Time Warner Cable Jackson, MS/Monroe, LA
* Time Warner Cable Kansas City
* Time Warner Cable Los Angeles North
* Time Warner Cable Los Angeles Metro
* Time Warner Cable Los Angeles South
* Time Warner Cable Mid-Ohio (Columbus)
* Time Warner Cable Myrtle Beach
* Time Warner Cable National (non-clustered systems)
* Time Warner Cable Nebraska (Lincoln)
* Time Warner Cable New England (Portland, ME and Berlin and Keene, NH)
* Time Warner Cable New York and New Jersey
* Time Warner Cable North Texas (Dallas-Fort Worth) (formerly Comcast)
* Time Warner Cable Northeast Ohio (Akron)
* Time Warner Cable Northeastern Wisconsin (Green Bay)
* Time Warner Cable Raleigh
* Time Warner Cable Rochester
* Time Warner Cable San Antonio
* Time Warner Cable San Diego
* Time Warner Cable South Carolina (Columbia)
* Time Warner Cable Southeastern Wisconsin (Milwaukee)
* Time Warner Cable Southern California
* Time Warner Cable Southern Tier New York
* Time Warner Cable Southwest (El Paso, Wichita Falls, Corpus Christi, Laredo, Border Corridor, Golden Triangle, Kerrville, Rio Grande Valley, and South Central)
* Time Warner Cable Southwest Florida
* Time Warner Cable Southwest Ohio (Miami Valley & Cincinnati)
* Time Warner Cable St. John
* Time Warner Cable Syracuse
* Time Warner Cable Terre Haute
* Time Warner Cable Wisconsin (Milwaukee & Green Bay)
+ In August 2006, Time Warner Cable merged Dayton & Cincinnati into "Southwest Ohio" and moved much of the former Dayton customers in Northwest Ohio north of a line running from Mercer & Auglaize counties to the Mid-Ohio (Columbus) division.
Former divisions sold to Comcast
* Time Warner Cable Houma (Merging with Comcast)
* Time Warner Cable Houston (Now Comcast Houston)
* Time Warner Cable Lake City/Live Oak (Merging with Comcast)
* Time Warner Cable Mid-South (Memphis, TN, AR, and MS) (Now Comcast)
* Time Warner Cable Minnesota (Now Comcast)
* Time Warner Cable Shreveport (Now Comcast)
* Time Warner Cable St. Augustine/Palatka (Now Comcast)
Statistics
As of 31 December 2006, there were 13.4 million basic cable subscribers, 7.3 million Digital cable subscribers, 7.0 million Road Runner residential subscribers, 2.5 million DVR subscribers, and 1.9 million Digital Phone subscribers.
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Pipex is one of the UK's leading providers of integrated telecommunications and internet solutions including broadband, voice, domain name registrations and hosting services. As the UK's first commercial Internet Service Provider (ISP), Pipex has been a market leader for more than a decade and has over a million customers. Offering state-of-the-art solutions, we're here for everyone, from blue-chip organisations looking for online managed security or first time Internet users searching for broadband with telephone calls on one bill.
Pipex's focus is simple: enabling businesses and consumers to attain their aspirations through proven communications services and emerging technologies. This is achieved through an extensive portfolio of products combining exceptional performance, innovation and a commitment to customer service. Toucan is committed to bringing the same unbeatable service, and unbeatable value, to you.
Toucan has been a pioneer of straight-talking converged communications and has built an enviable reputation for excellent customer service, where its customers speak to people and not machines. Toucan's integrated broadband, fixed-line and mobile services provide customers with unrivalled ease of use and value for money - and all on one bill.
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Charter Communications: Digital TV, Internet, & Telephone
Charter Communications NASDAQ: CHTR is an American company providing cable television, high-speed Internet, and telephone services to more than 5.7 million customers in 29 states. It is the third-largest publicly traded cable operator in the U.S., behind Comcast and Time Warner Cable.
History
Charter Communicationsincorporated in Delaware in 1993. Through a series of acquisitions as well as internally financed growth, the company served one million customers in 1998, 3.9 million in 1999, and 6.8 million in 2002.
The company was involved in an accounting fraud in 2000/2001 (relating to the inflation of revenue and operating cash flow and cable subscriber numbers) for which four former executives were indicated in 2005. The company had been under financial pressure following a series of acquisitions; its stock peaked at $27.75 per share in November 1999, before falling to under $1 in 2002.
On March 22, 2006, Charter announced that it will sell cable systems serving approximately 43,000 customers in Nevada, Colorado, New Mexico, and Utah to Orange Broadband Holding Company.
Charter will also sell cable systems in West Virginia and Virginia to Cebridge Connections (now known as Suddenlink Communications) and cable systems in Kentucky and Illinois to New Wave Communications.
In 2006, Charter accelerated sales of cable telephone services using Broadband Telephony technology (or VoIP). Charter suggests a battery backup to reduce the risk of being without phone service in the event main power is lost.
Customer service representatives are reported to recommend a traditional plain-old telephone system (POTS) access line for use with medical devices.
Criticism
Charter has been criticized for poor customer support and frequent billing consistency issues, causing the Better Business Bureau to post a warning to consumers about the company:
The Better Business Bureau has received numerous complaints regarding this cable, digital TV, and high speed internet access provider. Complainants primarily allege that the firm had improper billing practices, referred customer bills to collection agencies in error, provided poor customer service, used misleading advertising, provided defective internet or cable performance, used improper sales tactics or misrepresented the actual costs of installation and service, failed to properly install or maintain service, damaged customers' property, and failed to honor service appointments.
PCWorld also ranked Charter's cable Internet service as worst among 14 major Internet service providers.
Timeline
* 1993 - The company was started by three executives; two of them are Barry Babcock, Jerald Kent, and Howard Wood, former executives of Cencom Cable Television in St. Louis, MO.
* 1995 - Charter paid about $300 million for a controlling interest in Crown Media.
* 1997 - EarthLink and Charter join forces to deliver high-speed Internet access through cable modems to Charter's customers in California.
* 1998 - Paul Allen buys a controlling interest.
* 1998 - Charter paid $2.8 billion to acquire Dallas cable company Marcus Communications.
* 2000/2001 - The SEC investigates recent acquisitions by the company which leads to the indictment of four former executives for improper financial reporting.
* 1999 - Company goes public, trading on the NASDAQ stock exchange.
* 2000 - Charter buys select AT&T cable markets, including Reno, NV and the City of St. Louis.
* 2001 - MSN and Charter sign an agreement to offer MSN content and services to Charter’s broadband customers.
* 2001 - Recipient of many awards including the Outstanding Corporate Growth Award from the Association for Corporate Growth, the R.E. "Ted" Turner Innovator of the Year Award from the Southern Cable Telecommunications Association, and the Fast 50 Award for Growth from the St. Louis Regional Chamber and Growth Association.
* 2004 - Charter settles a class action lawsuit concerning the questionable financial reporting.
Outsourcing
On May 2, 2006, Charter announced it will shut down seven of its call centers in the U.S.. The call centers closing are in the following locations:
* St. Louis, Missouri Video Customer Care Center (July 31, 2006) (Converted into a Charter Telephone service call center)
* Bay City, Michigan (September 2006) (Converted into a Charter distribution center)
* Birmingham, Alabama (December 2006) (CLOSED)
* Ft. Worth, Texas (December 1, 2006) (CLOSED)
* Irwindale, California (December 2006) (CLOSED)
* Newtown, Connecticut (March 2007)
* Kingsport, Tennessee (March 2007)
As centers close, an increasing number of calls are being outsourced. Current outsource centers are located in Cainta, Philippines; Panama City, Panama; Mexico City, Mexico; Laredo, Texas; London, Ontario; Trenton, Ontario; Kamloops, British Columbia; Amherst, Nova Scotia; Winnipeg, Manitoba; and Brasília, Brazil. Charter recently brought TeleTech onboard to assist with customer support for it's growing telephone market, opening a second telephone repair call center located in Moundsville, West Virginia.
Charter-owned call centers are located in St. Louis, Missouri, Moundsville, West Virginia (telephone service support centers), Greenville, South Carolina, Vancouver, Washington, Fond du Lac, Wisconsin, Walker, Michigan, Rochester, Minnesota, Worcester, Massachusetts and Louisville, Kentucky with Heathrow, Florida handling the bulk of video, high-speed data, and telephony billing and customer service contacts. Each of the remaining centers are becoming increasingly specialized for particular lines of service or customer issues.
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Comcast Home
Comcast Corporation, (NASDAQ: CMCSA) based in Philadelphia, Pennsylvania, is the largest cable company and the largest broadband Internet service provider in the United States.
Comcast now serves a total of 24.1 million cable customers, 14.1 million digital cable customers, 12.4 million high-speed internet customers, and 3.5 million voice customers. It develops broadband cable networks and is also involved in television programming content. The company employs over 90,000 people and also has corporate offices in Houston, Detroit, and Denver.
Comcast was founded in 1963 by Ralph J. Roberts, Daniel Aaron, Edward Rex and Julian A. Brodsky based on a recommendation from Warren "Pete" Musser, of Harrisburg, who brought the deal to Ralph Roberts to buy his first cable system in Tupelo, Mississippi. The company was incorporated in Pennsylvania in 1969, under the name Comcast Corporation from American Cable Systems, though a former insider says that "Comcast" is a derivation of the name "Communications and Broadcasting". Moving into the area of programming content, Comcast became majority owner of Comcast-Spectacor, Comcast SportsNet (in Chicago, Philadelphia, Pennsylvania, Washington DC/Baltimore, MD, metro Sacramento, Detroit, and Houston ), E! Entertainment Television, Style Network, G4, The Golf Channel and Versus (formerly known as Outdoor Life Network) over a period of years. In 2006, Comcast started a new sports channel in cooperation with Major League Baseball's New York Mets, SportsNet New York in the greater New York City region.
Comcast also has a variety network known as CN8, or the Comcast Network, available exclusively to Comcast and Cablevision subscribers. The channel shows news, sports, and entertainment and places emphasis in Philadelphia, New England, and the Baltimore/Washington, D.C. areas, though the channel is also available in New York, Pittsburgh, and Richmond. In August of 2004 Comcast started a channel called CET (Comcast Entertainment Television). It is only available to Colorado Comcast subscribers. It focuses on Life in Colorado. It also carries some NHL & NBA Games when Altitude Sports & Entertainment is carrying the NBA or NHL. In January of 2006 CET became the primary channel for Colorado's Emergency Alert System in the Denver Metro Area.
The UK division was sold to NTL in 1998. After the sale of their cellular division to SBC Communications of San Antonio and the acquisition of Greater Philadelphia Cablevision in 1999, Comcast and MediaOne announced a $60 billion merger which did not occur until three years later (as AT&T Broadband).
In 2002, Comcast paid the University of Maryland $25 million for naming rights to the new basketball arena built on the College Park campus, named Comcast Center.
On January 3, 2005, Comcast announced that it would become the anchor tenant in a new skyscraper in downtown Philadelphia, to be named the Comcast Center, not to be confused with the Maryland arena mentioned above. The 975 ft skyscraper, while still under construction, has topped off and is officially the tallest building in Pennsylvania.
In December 2005, Comcast announced the creation of Comcast Interactive Media (CIM), a new division focused on online media.
Acquisitions
Comcast bought 25% of Group W Cable in 1986, doubling their size. Two years later, they bought a 50% share in Storer Communications, Inc. They bought the American Cellular Network Corporation the same year before combining with Metrophone in 1990. Comcast became the third largest cable operator in 1994 following their purchase of Maclean-Hunter's American division. Comcast owned the majority of the electronic retailer QVC from 1995 to 2004 when its share was sold to Liberty Media. Following other acquisitions, Microsoft invested $1 billion in Comcast in 1997.
In 2001, Comcast announced they would acquire the assets of the largest cable television operator at the time, AT&T Broadband (AT&T's spun-off cable TV service) for $44.5 Billion USD. In 2002 Comcast acquired all assets of AT&T Broadband, thus making Comcast the largest cable television company in the United States with over 22 million subscribers. This also spurred the start of Comcast Advertising Sales (using AT&T's groundwork) which would later be renamed Comcast Spotlight.
When it was first announced that AT&T Broadband and Comcast were going to merge, the chosen name for the new company was "AT&T Comcast". That decision was changed so as to not confuse current and future investors in the company, and the merged company retained the Comcast name.
On February 11, 2004, Comcast surprised the media industry by announcing an unsolicited $66 billion bid for The Walt Disney Company, a deal that would have made Comcast the largest media conglomerate in the world. After rejection by Disney and uncertain response from investors, the bid was abandoned in April. It was later discovered that the deal was mostly for Comcast to acquire one of Disney's most profitable operations, ESPN, in an attempt to expand its sports reach. Comcast has since opted to expand OLN's sports coverage with the Tour de France and the NHL, and in the process renaming the network in the United States Versus. Comcast's NHL deal also obligates them to launch a U.S. version of NHL Network by the summer of 2007. However, if either Comcast or the NHL decides to void the final year of their three year deal, the planned launch could be cancelled.
Comcast announced on March 25, 2004 that their new gaming-oriented television network G4 (operated by subsidiary G4 Media, Inc.) would acquire Vulcan Venture's technology-oriented television network TechTV. The deal was finalized on May 10, 2004 - and the two networks became G4techTV on May 28, 2004. On January 11, 2005, Comcast announced that it would drop TechTV from the station's name and again be known as "G4".
On April 8, 2005, a partnership led by Comcast and Sony Pictures Entertainment finalized a deal to acquire MGM and its affiliate studio, United Artists, and create an additional outlet to carry MGM/UA's material for cable and Internet distribution.
On October 31, 2005, Comcast officially announced that it had acquired Susquehanna Communications (SusCom,) a York, PA-based cable television and broadband services provider and unit of the former Susquehanna Pfaltzgraff company, for a net cash investment of approximately $540 million. In this deal Comcast acquired approximately 230,000 basic cable customers, 71,000 digital cable customers, and 86,000 high-speed internet customers. Comcast previously owned approximately 30 percent of Susquehanna Communications.
Adelphia purchase
In April 2005 Comcast and Time Warner announced plans to buy Adelphia Cable. $17.6 billion was to be paid (partly in stock) in the deal that was finalized in the second quarter of 2006 — after the FCC completed a seven-month investigation without raising an objection. Time Warner would become the second largest cable provider in the U.S., ranking behind Comcast. As part of the same deal, Time Warner and Comcast would also trade existing subscribers to create larger clusters of customers for each company in various geographical areas.
The changes became effective on August 1, 2006. As an example, Comcast's systems in the Dallas-Fort Worth Metroplex were traded to TWC in exchange for Time Warner's North Louisiana market, which covers Shreveport and Monroe.
Also in August 2006, Comcast and Time Warner dissolved a partnership that controlled the systems in the Houston, Southwest Texas, San Antonio, and Kansas City markets. After the dissolution, Comcast obtained the Houston system, and Time Warner retained the others.[2] On January 1, 2007, Comcast officially took control of the Houston system, but continued to operate under the Time Warner Cable brand in the interim. As of June 19, 2007, the Time Warner name was officially retired and replaced by Comcast.
Comcast also took over Adelphia systems in the State College, Pennsylvania area.
In early 2007, Comcast took over Adelphia operations in Palm Beach County, FL.
thePlatform purchase
In July 2006, Comcast purchased the Seattle based software company thePlatform. This represented an entree into a new line of business - selling software to allow companies to manage their internet (and IP based) media publishing efforts. Customers of thePlatform include Verizon Wireless, CNBC, Scripps, CourtTV, Amp'd Mobile, and ABC News.
High-speed internet service
Comcast, the largest cable provider in the United States, offers downstream speeds of up to 4, 6, 8, or 17.6 Mbit/s and upstream speeds of 384 kbit/s (48 kB/s), or 768 kbit/s (96 kB/s) for the 8 Mbit/s downstream package, for standard home connections. In some areas, they are offering 16 Mbit/s downstream and 1 or 2 Mbit/s (125 kB/s) upstream as a more expensive, yet speedier alternative; or to keep customers from switching to Verizon's FiOS. These differing speed options are made possible by loading a particular configuration file into the modem. Comcast's PowerBoost technology delivers bursts of 12 to 16 Mbit/s downstream and 1 to 2 Mbit/s upstream with their 6 and 8 Mbit/s packages, respectively.
Many users of cable ISP's wonder why their connection can slow down significantly at certain times of the day, this is because everyone on the line is using a shared bandwidth pool, when you buy service rated at a particular speed from Comcast, you're actually buying service that "can" reach that speed, as Comcast (like all ISPs) oversell its lines.
According to the Comcast High Speed Internet terms of service, customers are provided with dynamic IP addresses. Comcast has a policy of terminating broadband customers who allegedly use excessive bandwidth. Comcast has declined to disclose a numerical bandwidth limit, arguing that the limit is variable on a monthly basis and dependent on the capacity of specific cable nodes. Comcast claims this policy only affects users whose bandwidth consumption is among the top one percent of high-speed internet customers. Statements issued by Comcast in response to press inquiries suggest that excessive usage is generally defined as several hundred gigabytes per month. However, their terms of service state that a customer's use should not "represent (in the sole judgment of Comcast) an overly large burden on the network."
As of August 18 2007, Comcast has begun limiting BitTorrent, LimeWire, and other peer-to-peer application upload speeds through Sandvine, which cannot be bypassed solely by encrypting the packets.
It is possible to set a router, firewall software, or iptables (under Unix/Linux/BSD) to drop TCP packets carrying the "RST" (Connection Reset) flag, on whatever ports the BitTorrent client uses, or to tunnel BitTorrent traffic through SSH.
Controversies
After the Washington Nationals baseball team relocated to Washington, D.C. in 2004, Comcast alienated many fans in the area by refusing to add the Mid-Atlantic Sports Network (MASN), which airs the team's games, to its channel lineup. In July 2006, as a condition of its approval of Comcast's takeover of a portion of Adelphia's assets, the FCC ordered Comcast to enter into binding arbitration with MASN to settle their dispute. As a result, on August 4, 2006, it was announced that Comcast would carry MASN programming starting in September 2006. A price increase was announced as well.
In the Philadelphia region, Comcast uses the FCC's "terrestrial loophole" to avoid negotiations with satellite television services for delivery of Comcast SportsNet Philadelphia, which is transmitted via a closed-wired system instead of satellite (as its predecessor, PRISM, was a local-only service). This essentially denies competition in the Philadelphia market for games of the Philadelphia Phillies (baseball), Philadelphia 76ers (basketball), and Philadelphia Flyers (hockey). Comcast does, however, supply Comcast SportsNet Philadelphia programming to Verizon for their competing FIOS video service, even though FIOS is not available to residents of the city of Philadelphia.
A smaller controversy arose when Comcast and Cox Communications announced that their systems in Connecticut (outside of Comcast's systems in New Haven, Danbury, and the Northwest Corner — all areas considered to have a sizeable number of Mets fans) would not be adding SNY in 2006, if ever, for varying reasons not fully explained. Though a distant third behind the dominant Yankees and Red Sox, this came to the anger of Mets fans who would need to switch to satellite to watch games due to all of the state being in the Mets' designated territory (thus, games would not be available through MLB Extra Innings, and most ESPN telecasts would be blacked-out). Comcast's purchase of Adelphia's systems in the state and Cox's skeptical eye towards RSN carriage in regards to fan loyalties (also done with YES and NESN in the past) also could be factors.
Comcast has not as yet agreed to carry the new Big Ten Network that is due to begin at the start of the upcoming 2007-08 college football season. Under the Big Ten's current television agreement ABC/ESPN has the right to choose which Big Ten conference game to air. Big Ten football games not aired on the regular ABC/ESPN feeds have in recent years been syndicated to local television stations and presented as "ESPN Plus" games. The new Big Ten Network will now have the second choice for conference games. Until Comcast agrees to carry the new Big Ten Network, Comcast viewers are likely to miss at least two games involving their favorite Big Ten team. The Big Ten Network is being carried via satellite by DirecTV.
Legal controversy ensued when Comcast blocked Bit Torrent by sending a RST packet claiming to be Bit Torrent, and denying the connection. This effectively blocks the user from connecting to Bit Torrent, in the same way China's internet firewall would. The controversy arises because Comcast is impersonating Bit Torrent in denying the connection, however further actions have yet to be taken.
Monopoly Effects
Comcast spends millions of dollars annually on government relationships. Regularly Comcast employs the spouses, sons and daughters of influential mayors, councilmen, commissioners, and other officials to assure its continued local monopoly and preferred market allocations, many of which have been questioned as unethical.
In order to provide service to individual homes, a cable provider must place its cable wiring along and across local streets or other rights-of-way. To do so the provider must get permission from the local government(s) that own these streets via rights-of-way permits. Operational permission comes in the form of a document called a local franchise agreement. Most of local government(s) chose to grant permission to only one company, however, recently states have developed broader franchising laws to drive more investment and competition. Changes in the federal law in 1992 had forced local governments to grant permission to other companies to provide service, however the U.S. Government found in 2006 that only 2% of U.S. households had a competitive choice, as the economics of launching competitive service are extremely unattractive. In some cases Comcast, with municipal government approval, had entered into market allocation schemes. By agreeing to not compete head to head, consumers thus are perpetually locked into a single monopoly cable provider with annual price escalations reaching 93% in the past decade.
A recent third party survey of citizens in a Comcast franchise area found approximately 62% of the respondents were very dissatisfied (along with another 25% who were dissatisfied) with the cost of cable television service. A majority of the respondents were satisfied with the friendliness and courtesy of customer service personnel, however, approximately 30% of the respondents rated the cable company's performance as poor. With regard to open-ended comments, respondents felt that the cost of the cable service was too high, a need for cable competition existed and the desire for a basic cable package offering was desired. Although respondents cited these critical issues, the local monopoly structure preserves the status quo of poor customer service, limited product choices, no direct competition and uncontrollable annual cable TV price increases. Relief for consumers is being created by state level a multi jurisdictional franchise and service process that will spur investment and competition; thus driving economic development sought by state and local government leaders.
Comcast strongly lobbies against federal "family tier" and "a la carte" bills that would give consumers the option to purchase individual channels rather than a broad tier of programming. These issues continue to garner attention from state governments, Congress and FCC Chairman Martin.
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